Wednesday, October 1, 2025

How Poor Communication Destroys Trust with Dr Fern Kazlow (Part 1)


Dr Fern Kazlow returns to the podcast after four years, and we dive into the critical role communication plays in building trust. This is Part One of our conversation, where we focus on how poor communication can damage connections with patients, staff, and colleagues. We also examine the dangers of outsourcing authenticity and why connection-powered business is the future.

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