Thursday, October 9, 2025

387 - (PART 2) How Poor Communication Destroys Trust with Dr Fern Kazlow


In Part One of my conversation with Dr Fern Kazlow, we explored how poor communication undermines trust and connection in healthcare and business. In this second half, we delve deeper into the psychology of change, resistance, and how our beliefs shape our approach to leading, working, and growing.

Ten Key Takeaways

  1. Resistance isn’t failure—it’s information about what needs to change.

  2. High achievers often get stuck because their old success strategies stop working.

  3. The Resistance Paradox™ shows that willpower alone can eventually limit growth.

  4. Teams need psychological safety to take risks and adapt to new directions.

  5. Long-held beliefs and trauma can create “trances” that keep us stuck.

  6. Awareness and curiosity transform resistance into growth.

  7. Only a small percentage of people need to shift their mindset to influence an entire profession.

  8. Self-compassion creates lasting change better than self-criticism.

  9. Entrepreneurship is a personal development journey in disguise.

  10. Pay attention to the messages your resistance is sending — and act with discernment, not judgment.

To connect with Dr Fern Kazlow, you can visit her website at https://drkazlow.com/ or connect with her on Facebook

If you’re looking for a speaker for an upcoming event, you can email me at tyson@podiatrylegends.com or tf@tysonfranklin.com, and we can discuss the range of topics I cover.

Alternatively, you can visit my SPEAKERS PAGE

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Have you grabbed a copy of one of my books yet? 

2014 – It’s No Secret There’s Money in Podiatry 

2017 – It’s No Secret There’s Money in Small Business  

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