With every patient interaction, you have an opportunity to give a little more and impress them, and it won't cost you any more time or money.
It just involves a little brainstorming with your team.
Never over-promise and under-deliver, instead you should under-promise and over-deliver.
If you have any questions, please email me at tf@tysonfranklin.com and if you're a podiatrist come on over to the Podiatry Business Owners Club on Facebook. https://www.facebook.com/groups/podiatrybusinessownersclub
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