266 - The Four Types of Patients We Treat with Deb Johnstone

Have you ever considered why some patients are easy to work with, follow all your instructions and always return when requested, while others seem far more challenging to work with, never listen and fail to return for follow-up appointments? 

To have more patient compliance, we must learn how to adjust our behaviour to who walks through the door. Most podiatrists are technicians and are more concerned about what they do, not what the patient wants. 

My guest Deb Johnstone, from Transformational Pathways Australia, will explain that there are four patient behavioural personalities that we need to be aware of. 

If you want your patients to follow your instructions, return as requested and refer their friends and family, you've got to communicate and connect with them the right way; if you fail to connect, you can lose them. 

What you'll learn in this episode can also be applied to your team. 

After listening to this episode, if you want to connect with Deb Johnstone personally or have her do some work with your podiatry team, you can send her an email at success@debjohnstone.com.au or visit her website. 

If you would like to discuss podiatry business coaching, please send me an email at tf@tysonfranklin.com and when you get the time, take a look at the NEW Podiatry Legends Podcast website at www.podiatrylegends.com

Upcoming Events

Visit https://www.tysonfranklin.com/events or https://www.podiatrylegends.com/upcoming-events/

Episode Sponsor - Podiatry Clinic Website: Step Up Your Website Game

https://www.podiatryclinicwebsites.com/ 

 

Check out this episode!

266 - The Four Types of Patients We Treat with Deb Johnstone

Have you ever considered why some patients are easy to work with, follow all your instructions and always return when requested, while others seem far more challenging to work with, never listen and fail to return for follow-up appointments? 

To have more patient compliance, we must learn how to adjust our behaviour to who walks through the door. Most podiatrists are technicians and are more concerned about what they do, not what the patient wants. 

My guest Deb Johnstone, from Transformational Pathways Australia, will explain that there are four patient behavioural personalities that we need to be aware of. 

If you want your patients to follow your instructions, return as requested and refer their friends and family, you've got to communicate and connect with them the right way; if you fail to connect, you can lose them. 

What you'll learn in this episode can also be applied to your team. 

After listening to this episode, if you want to connect with Deb Johnstone personally or have her do some work with your podiatry team, you can send her an email at success@debjohnstone.com.au or visit her website. 

If you would like to discuss podiatry business coaching, please send me an email at tf@tysonfranklin.com and when you get the time, take a look at the NEW Podiatry Legends Podcast website at www.podiatrylegends.com

Upcoming Events

Visit https://www.tysonfranklin.com/events or https://www.podiatrylegends.com/upcoming-events/

Episode Sponsor - Podiatry Clinic Website: Step Up Your Website Game

https://www.podiatryclinicwebsites.com/ 

 

Check out the latest podcast episode!

265 - Team Meetings, You Get What You Tolerate with Tyson E Franklin

I am bringing back my solo episodes; the first is about improving team meetings. On a recent family trip to Canberra, we visited Parliament House, and when it comes to enforcing rules around meetings in the chamber, no one is stricter. 

Every podiatry business can learn from this because YOU GET WHAT YOU TOLERATE. If you allow poor behaviour, you will get more of it, especially when starting meetings on time. 

My blog article, which this episode was based on, can be found here. 

If you have any questions about this episode, please email me at tyson@podiatrylegends.com and make sure you visit the NEW Podiatry Legends Podcast website at https://www.podiatrylegends.com/ and check out our sponsors, online course and live events. 

Episode Sponsor:

Podiatry Clinic Websites - Step Up Your Website Game https://www.podiatryclinicwebsites.com/

Podiatry Business Coaching:

If you're looking for a podiatry business coach with proven results and no BS, please email me at tf@tysonfranklin.com or visit the coaching section of my website https://www.tysonfranklin.com/Coaching

YouTube:

Have you checked out my YouTube Channel - Tyson E Franklin https://www.youtube.com/tysonfranklin

Check out the latest podcast episode!

265 - Team Meetings, You Get What You Tolerate with Tyson E Franklin

I am bringing back my solo episodes; the first is about improving team meetings. On a recent family trip to Canberra, we visited Parliament House, and when it comes to enforcing rules around meetings in the chamber, no one is stricter. 

Every podiatry business can learn from this because YOU GET WHAT YOU TOLERATE. If you allow poor behaviour, you will get more of it, especially when starting meetings on time. 

My blog article, which this episode was based on, can be found here. 

If you have any questions about this episode, please email me at tyson@podiatrylegends.com and make sure you visit the NEW Podiatry Legends Podcast website at https://www.podiatrylegends.com/ and check out our sponsors, online course and live events. 

Episode Sponsor:

Podiatry Clinic Websites - Step Up Your Website Game https://www.podiatryclinicwebsites.com/

Podiatry Business Coaching:

If you're looking for a podiatry business coach with proven results and no BS, please email me at tf@tysonfranklin.com or visit the coaching section of my website https://www.tysonfranklin.com/Coaching

YouTube:

Have you checked out my YouTube Channel - Tyson E Franklin https://www.youtube.com/tysonfranklin

Check out this episode!

264 - BOOK REVIEW #4: Atomic Habits with James Clear

James Clear is a world-renowned habits expert, and in his book ATOMIC HABITS, he explains that when you want to make changes to your life, you don't need to think big, and you don't need to turn your life upside down. Instead, real change comes from making hundreds of small changes, which compound over time, resulting in significant change long-term.

Goals are essential; they give you direction, but goals alone will not get you where you want to be unless you've developed the proper habits in the background. This applies to every area of your life.  

If you have any questions about this episode, please email me at tyson@podiatrylegends.com

Podiatry Business Coaching

If you're looking for a podiatry business coach that will help you get sh#t done and turn your podiatry business into a profitable business enterprise, stop looking and let's talk. To kick things off, all you need to do is email me at tf@tysonfranklin.com and tell me a little about yourself and your business. 

Upcoming Events

July 21-22, 2023 BRISBANE:

Work Smarter, Not Harder https://www.tysonfranklin.com/events/WSNH2023

Check out the latest podcast episode!

264 - BOOK REVIEW #4: Atomic Habits with James Clear

James Clear is a world-renowned habits expert, and in his book ATOMIC HABITS, he explains that when you want to make changes to your life, you don't need to think big, and you don't need to turn your life upside down. Instead, real change comes from making hundreds of small changes, which compound over time, resulting in significant change long-term.

Goals are essential; they give you direction, but goals alone will not get you where you want to be unless you've developed the proper habits in the background. This applies to every area of your life.  

If you have any questions about this episode, please email me at tyson@podiatrylegends.com

Podiatry Business Coaching

If you're looking for a podiatry business coach that will help you get sh#t done and turn your podiatry business into a profitable business enterprise, stop looking and let's talk. To kick things off, all you need to do is email me at tf@tysonfranklin.com and tell me a little about yourself and your business. 

Upcoming Events

July 21-22, 2023 BRISBANE:

Work Smarter, Not Harder https://www.tysonfranklin.com/events/WSNH2023

Check out this episode!

263 - Work Smarter, Not Harder RELOADED with Jonathan Small

Since 2016, Jonathan Small has been running a very successful Work Smarter, Not Harder two-day podiatry business workshop in the UK and on this episode, we discuss his course in a little more detail and why we will be bringing it to Brisbane, Australia, on the 21st and 22nd of July 2023. 

This is the first time the Work Smarter, Not Harder workshop has left the shores of the UK, so it's an event not to be missed. For further details, please visit https://www.tysonfranklin.com/events/WSNH2023.

DAY ONE Covers 4 Key Principles: 

1. Increasing Your Income: The business needs to make profits so that you can invest back into your practice, your patients, your team, yourself, and your growth as a podiatrist.
2. Improving Your Efficiency: Learning how to do more in less time will give you your life back. It's not about spending more time at work. 
3. Reducing Your Costs: What you make doesn't matter; what's more important is what you keep. 
4. Planning for Your Future: It's essential to enjoy your whole life, not just your working life. 

Applying these four fundamental principles will make you a happier podiatrist. 

DAY TWO digs deeper into the psychological principles for business success.

• Having a positive mindset
• Learning how to overcome your fears.
• Understanding your beliefs around money.
• Engaging your brain for success. 
• The importance of marginal gains in various areas of your business.  

"Never think that all patients are the same; you want to attract those patients to your practice that make you happy, and you make them happy. Then your life will be happy". 

If you have any questions about this episode, please email me at tyson@podiatrylegends.com

Podiatry Business Coaching

If you're looking for a podiatry business coach that will help you get sh#t done and turn your podiatry business into a profitable business enterprise, stop looking and let's talk. To kick things off, all you need to do is email me at tf@tysonfranklin.com and tell me a little about yourself and your business. 

Subscribe to my YouTube Channel - https://www.youtube.com/tysonfranklin.

Consider joining the Podiatry Business Owners Club on Facebook - https://www.facebook.com/groups/podiatrybusinessownersclub.

New Website Coming Soon - https://www.podiatrylegends.com 

Check out the latest podcast episode!

263 - Work Smarter, Not Harder RELOADED with Jonathan Small

Since 2016, Jonathan Small has been running a very successful Work Smarter, Not Harder two-day podiatry business workshop in the UK and on this episode, we discuss his course in a little more detail and why we will be bringing it to Brisbane, Australia, on the 21st and 22nd of July 2023. 

This is the first time the Work Smarter, Not Harder workshop has left the shores of the UK, so it's an event not to be missed. For further details, please visit https://www.tysonfranklin.com/events/WSNH2023.

DAY ONE Covers 4 Key Principles: 

1. Increasing Your Income: The business needs to make profits so that you can invest back into your practice, your patients, your team, yourself, and your growth as a podiatrist.
2. Improving Your Efficiency: Learning how to do more in less time will give you your life back. It's not about spending more time at work. 
3. Reducing Your Costs: What you make doesn't matter; what's more important is what you keep. 
4. Planning for Your Future: It's essential to enjoy your whole life, not just your working life. 

Applying these four fundamental principles will make you a happier podiatrist. 

DAY TWO digs deeper into the psychological principles for business success.

• Having a positive mindset
• Learning how to overcome your fears.
• Understanding your beliefs around money.
• Engaging your brain for success. 
• The importance of marginal gains in various areas of your business.  

"Never think that all patients are the same; you want to attract those patients to your practice that make you happy, and you make them happy. Then your life will be happy". 

If you have any questions about this episode, please email me at tyson@podiatrylegends.com

Podiatry Business Coaching

If you're looking for a podiatry business coach that will help you get sh#t done and turn your podiatry business into a profitable business enterprise, stop looking and let's talk. To kick things off, all you need to do is email me at tf@tysonfranklin.com and tell me a little about yourself and your business. 

Subscribe to my YouTube Channel - https://www.youtube.com/tysonfranklin.

Consider joining the Podiatry Business Owners Club on Facebook - https://www.facebook.com/groups/podiatrybusinessownersclub.

New Website Coming Soon - https://www.podiatrylegends.com 

Check out this episode!

262 - Husband & Wife Teams PART 2

As I mentioned in PART 1, my wife and I worked successfully together for well over twenty years, and it was one of the best business decisions we ever made, so I wanted to produce these two episodes because I knew our story was not unusual.

There had to be others with the same success stories. 

In PART 2, I am joined by Mark and Ariella Caldwell from Feetology Podiatry Clinic in Victoria Point, Brisbane, Tina and Patrick Rainville from Rainville Health, Ontario, Peter and Kathryn Ferguson in Nova Scotia, and David and Jodie Simard from Simard Foot & Ankle Clinic in Ontario, Canada. 

Together Tina, Patrick, Peter, Kathryn, David and Jodie also run a practice management group called the Foot Health Network for Canadian Podiatrists. 

These are four basic questions I asked each couple:

1. How did working together come about?
2. What have been the positives?
3. What have been the negatives, if any?
4. What advice would you give other couples if they were considering working together? 

Some Big Takeaways

• In a small business, especially a family business, it can be difficult when you need to give advice or deliver bad news when it's time to let people go because of the emotional connections between both of you. 
• Having a business mentor, a third person, will not only improve your business but will also reduce arguments and help you reach your goals faster. 
• It's important to always main a good sense of humour. 

"If it hurts your guts and scares you, you're being innovative. If you're comfortable doing it, and there's no pain, you're not pushing yourself". - Patrick Rainville. 

If you have any questions about this episode or you have ideas for future episodes, please email me at tyson@podiatrylegends.com

Upcoming Events

If you want to know about my upcoming events, please visit the EVENTS page on my website. 

Podiatry Business Coaching 

I you're looking for a Podiatry Business Coach that gets sh#t done and has a proven track record of helping podiatrists achieve outstanding business results, visit my website www.tysonfranklin.com or send me an email at tf@tysonfranklin.com. I'm here to help if you need me. 

Subscribe to My YouTube Channel

Are you SUBSCRIBE to my YouTube Channel - Tyson E Franklin? This is where I upload all the uncut videos from my podcasts and other inspirational and informative business tips. 

NEW WEBSITE COMING SOON - www.podiatrylegends.com

Episode Sponsor - www.podiatryclinicwebsites.com 

Check out the latest podcast episode!

262 - Husband & Wife Teams PART 2

As I mentioned in PART 1, my wife and I worked successfully together for well over twenty years, and it was one of the best business decisions we ever made, so I wanted to produce these two episodes because I knew our story was not unusual.

There had to be others with the same success stories. 

In PART 2, I am joined by Mark and Ariella Caldwell from Feetology Podiatry Clinic in Victoria Point, Brisbane, Tina and Patrick Rainville from Rainville Health, Ontario, Peter and Kathryn Ferguson in Nova Scotia, and David and Jodie Simard from Simard Foot & Ankle Clinic in Ontario, Canada. 

Together Tina, Patrick, Peter, Kathryn, David and Jodie also run a practice management group called the Foot Health Network for Canadian Podiatrists. 

These are four basic questions I asked each couple:

1. How did working together come about?
2. What have been the positives?
3. What have been the negatives, if any?
4. What advice would you give other couples if they were considering working together? 

Some Big Takeaways

• In a small business, especially a family business, it can be difficult when you need to give advice or deliver bad news when it's time to let people go because of the emotional connections between both of you. 
• Having a business mentor, a third person, will not only improve your business but will also reduce arguments and help you reach your goals faster. 
• It's important to always main a good sense of humour. 

"If it hurts your guts and scares you, you're being innovative. If you're comfortable doing it, and there's no pain, you're not pushing yourself". - Patrick Rainville. 

If you have any questions about this episode or you have ideas for future episodes, please email me at tyson@podiatrylegends.com

Upcoming Events

If you want to know about my upcoming events, please visit the EVENTS page on my website. 

Podiatry Business Coaching 

I you're looking for a Podiatry Business Coach that gets sh#t done and has a proven track record of helping podiatrists achieve outstanding business results, visit my website www.tysonfranklin.com or send me an email at tf@tysonfranklin.com. I'm here to help if you need me. 

Subscribe to My YouTube Channel

Are you SUBSCRIBE to my YouTube Channel - Tyson E Franklin? This is where I upload all the uncut videos from my podcasts and other inspirational and informative business tips. 

NEW WEBSITE COMING SOON - www.podiatrylegends.com

Episode Sponsor - www.podiatryclinicwebsites.com 

Check out this episode!

261 - Husband & Wife Teams PART 1

If your podiatry business is currently up against a husband and wife team, this episode will help you understand why they may be kicking your arse. 

Suppose you've considered working with your partner but have been put off because of all the negativity surrounding husbands and wives successfully working together. In that case, this episode will help you see all the positives and why there's magic in working together. 

My wife and I worked successfully together for well over twenty years, and it was the best business decision we ever made, which is why I wanted to produce this episode because I knew our story was not unusual. There had to be others with the same success stories. 

In part one, I am joined by Trevor and Karie Haynes from Elite Foot & Ankle Associates in Oregon, USA, Emily Smith and Trent Salkavich from Sports And Structural Podiatry, Sydney, Australia, and Dean and Jenny Walsh from Walsh Podiatry in Bermingham, UK. 

In this episode, we discuss:

• The transition of working together.
• There are often difficulties in the first few years. 
• The importance of clearly defining your managerial and clinical roles.
• Working together when big business decisions need to be made. 
• Managing others and the importance of values when you bring new people into your team. 
• The new skills you learn working together. 
• How working together adds an extra dimension to your relationship. 

Takeaway Tips

1. Travelling to work in separate cars and having separate interests outside of podiatry gives you a little breathing space. 
2. There's no better feeling than having someone in your business that you trust 100%. 
3. The positives of working together far outway any of the negatives. 

If you have any questions about this episode or you have ideas for future episodes, please email me at tyson@podiatrylegends.com

Upcoming Events

If you want to know about my upcoming events, please visit the EVENTS page on my website. 

Podiatry Business Coaching 

I you're looking for a Podiatry Business Coach that gets sh#t done and has a proven track record of helping podiatrists achieve outstanding business results, visit my website www.tysonfranklin.com or send me an email at tf@tysonfranklin.com. I'm here to help if you need me. 

Subscribe to My YouTube Channel

Are you SUBSCRIBE to my YouTube Channel - Tyson E Franklin? This is where I upload all the uncut videos from my podcasts and other inspirational and informative business tips. 

NEW WEBSITE COMING SOON - www.podiatrylegends.com

Episode Sponsor - www.podiatryclinicwebsites.com 

 

Check out this episode!

261 - Husband & Wife Teams PART 1

If your podiatry business is currently up against a husband and wife team, this episode will help you understand why they may be kicking your arse. 

Suppose you've considered working with your partner but have been put off because of all the negativity surrounding husbands and wives successfully working together. In that case, this episode will help you see all the positives and why there's magic in working together. 

My wife and I worked successfully together for well over twenty years, and it was the best business decision we ever made, which is why I wanted to produce this episode because I knew our story was not unusual. There had to be others with the same success stories. 

In part one, I am joined by Trevor and Karie Haynes from Elite Foot & Ankle Associates in Oregon, USA, Emily Smith and Trent Salkavich from Sports And Structural Podiatry, Sydney, Australia, and Dean and Jenny Walsh from Walsh Podiatry in Bermingham, UK. 

In this episode, we discuss:

• The transition of working together.
• There are often difficulties in the first few years. 
• The importance of clearly defining your managerial and clinical roles.
• Working together when big business decisions need to be made. 
• Managing others and the importance of values when you bring new people into your team. 
• The new skills you learn working together. 
• How working together adds an extra dimension to your relationship. 

Takeaway Tips

1. Travelling to work in separate cars and having separate interests outside of podiatry gives you a little breathing space. 
2. There's no better feeling than having someone in your business that you trust 100%. 
3. The positives of working together far outway any of the negatives. 

If you have any questions about this episode or you have ideas for future episodes, please email me at tyson@podiatrylegends.com

Upcoming Events

If you want to know about my upcoming events, please visit the EVENTS page on my website. 

Podiatry Business Coaching 

I you're looking for a Podiatry Business Coach that gets sh#t done and has a proven track record of helping podiatrists achieve outstanding business results, visit my website www.tysonfranklin.com or send me an email at tf@tysonfranklin.com. I'm here to help if you need me. 

Subscribe to My YouTube Channel

Are you SUBSCRIBE to my YouTube Channel - Tyson E Franklin? This is where I upload all the uncut videos from my podcasts and other inspirational and informative business tips. 

NEW WEBSITE COMING SOON - www.podiatrylegends.com

Episode Sponsor - www.podiatryclinicwebsites.com 

 

Check out the latest podcast episode!

260 - Have A Thirst for Knowledge with Dr Ben Pearl, DPM

Dr Ben Pearl is a Sports Podiatrist from Arlington Foot & Ankle in Virginia, USA. He thinks all podiatrists need to have an ongoing thirst for knowledge, be willing to share and collaborate with others and go that extra mile when it comes to treating and finding solutions for their patients. 

Dr Pearl is also a Fellow of the American Academy of Podiatric Sports Medicine and the team podiatrist for the District Track Club, an elite Olympic development track team in Washington, DC.

In this episode, we discuss the following:

• Being a podiatrist is sometimes like being Sherlock Holmes.
• How podiatry makes a difference to athletic injuries.
• Working with sporting teams and explaining where a podiatrist fits in.
• Collaborating with others and the benefits of sharing thoughts.
• His yearly Biomechanics Summitttt. 
• Developing mutual respect from referrers.
• Retail foot orthotic stores.
• Why you need to connect with your community.

If you have any questions about this podcast episode, please email me at tyson@podiatrylegends.com 

Upcoming Events

If you want to know more about the workshops I have lined up this year, please look at my EVENTS. There's always something exciting lined up. 

Podiatry Business Coaching

If you're looking for a podiatry business coach that will help you get sh#t done and turn your podiatry business into a profitable business enterprise, stop looking and let's talk. To kick things off, all you need to do is email me at tf@tysonfranklin.com and tell me a little about yourself and your business. 

CURRENT WEBSITE www.tysonfranklin.com 

NEW WEBSITE COMING SOON www.podiatrylegends.com 

Check out the latest podcast episode!

260 - Have A Thirst for Knowledge with Dr Ben Pearl, DPM

Dr Ben Pearl is a Sports Podiatrist from Arlington Foot & Ankle in Virginia, USA. He thinks all podiatrists need to have an ongoing thirst for knowledge, be willing to share and collaborate with others and go that extra mile when it comes to treating and finding solutions for their patients. 

Dr Pearl is also a Fellow of the American Academy of Podiatric Sports Medicine and the team podiatrist for the District Track Club, an elite Olympic development track team in Washington, DC.

In this episode, we discuss the following:

• Being a podiatrist is sometimes like being Sherlock Holmes.
• How podiatry makes a difference to athletic injuries.
• Working with sporting teams and explaining where a podiatrist fits in.
• Collaborating with others and the benefits of sharing thoughts.
• His yearly Biomechanics Summitttt. 
• Developing mutual respect from referrers.
• Retail foot orthotic stores.
• Why you need to connect with your community.

If you have any questions about this podcast episode, please email me at tyson@podiatrylegends.com 

Upcoming Events

If you want to know more about the workshops I have lined up this year, please look at my EVENTS. There's always something exciting lined up. 

Podiatry Business Coaching

If you're looking for a podiatry business coach that will help you get sh#t done and turn your podiatry business into a profitable business enterprise, stop looking and let's talk. To kick things off, all you need to do is email me at tf@tysonfranklin.com and tell me a little about yourself and your business. 

CURRENT WEBSITE www.tysonfranklin.com 

NEW WEBSITE COMING SOON www.podiatrylegends.com 

Check out this episode!